How we handle your information
This notice explains what information this website collects, why we collect it and what we do with it.
Last updated: November 2026
Who we are
This website is operated by Niro Corporate Services, Ranchdale, Lusaka, Zambia. You can reach us about this notice at [email protected].
Information we collect
- Details you enter in an enquiry form: your name, organisation, email address, phone or WhatsApp number, location and the information you give about your business, project or order.
- Messages you send us by email or WhatsApp.
- Where analytics is switched on, aggregated visit statistics such as pages viewed and the country a visit came from. We do not use advertising cookies.
Why we use it
- To respond to your enquiry and prepare a proposal or quotation.
- To deliver services you engage us to provide.
- To keep records of our business communications.
We do not sell your information, and we do not add you to a mailing list unless you ask us to.
Who handles it on our behalf
- Enquiry forms are delivered to our business inbox by an email delivery service, and this website is hosted by a web infrastructure provider. Both process the information only to provide those services to us.
- WhatsApp messages are handled by WhatsApp under its own terms and privacy policy.
Some of these providers process data outside Zambia.
How long we keep it
We keep enquiry details for as long as needed to respond and to maintain a record of the engagement. If you do not become a client, you can ask us to delete your enquiry at any time.
Your choices
You may ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Write to [email protected] and we will respond. We handle personal information with regard to the data protection law that applies in Zambia.
Confidentiality of business information
Information you share about your business, finances or project is treated as confidential and is used only to assess and respond to your enquiry.
Changes to this notice
We will update this page when the way we handle information changes. The date at the top shows when it was last revised.